Mark Young | Principal & Strategic Assurance Partner

Mark founded Change Views to address a specific, recurring point of failure in large organizations: the disconnect between the strategy designed in the boardroom and the execution delivered on the ground.

With a career spanning Banking & Finance, Payments, and Higher Education, Mark possesses a rare vantage point. He has held the pen as Head of Strategy, creating the vision; he has carried the target as Global Marketing Director for a £400m organization; and he has borne the accountability as Transformation Director, delivering complex digital change.

This "full-stack" leadership experience means Mark understands the friction points that consultants often miss. He knows that a spreadsheet cannot capture political deadlock, and a project plan cannot fix a burnt-out leadership team.

Mark does not operate as a traditional external consultant who hands over a report and leaves. He operates as a Strategic Assurance Partner—a "critical friend" to the C-Suite. Whether facilitating a high-stakes negotiation, auditing a stalling programme, or coaching a newly appointed Director, his focus is singular: Engineering Certainty.

He combines deep commercial experience with clinical-grade behavioural diagnostics (EBW) to help leadership teams navigate complexity, align on the "hard truths," and deliver the value promised in the business case.